GoDaddy

xkcd.com is registered with GoDaddy. This is an artifact of my registering my own domains nearly ten years ago, back when I was completely new to making websites.

I’ve always been a little uneasy about having all my domains with them, since they’ve got a long history of screwing over domain owners, but never got around to doing anything about it. A little while back, as the SOPA thing blew up, I poked davean, the xkcd sysadmin, about whether it was time to make switching to someone more geek-friendly a priority.

He’s also wanted to switch away from GoDaddy for years (and recently met with the reddit folks to chat about SOPA stuff). He’s periodically done surveys of the alternatives, but—strange as it sounds—he’s actually had trouble finding an affordable registrar with the feature set we needed. In particular, he said he had trouble finding any that support IPv6 Glue and DNSSEC via a control system that doesn’t rely on filing and waiting on support tickets, which he says (and I quote) “freaks me out” as a means of handling registrar stuff (he’s very much an xkcd.com/705 style of administrator). The ones that did offer those features tended to be a little too high-priced for our large number of domains.

We’ve had a number of alternatives recommended in the past week or two, but none have quite satisfied davean’s criteria. If you know of any registrars that might work for us, you can email us at contact@xkcd.com and he’ll take a look.

We’re being cautious about how we handle this switch, since GoDaddy has seemingly been obstructing transfers in a way that can leave the sites trapped in limbo. But don’t worry—it’s in the works!

290 thoughts on “GoDaddy

  1. Four months later:

    $ whois xkcd.com

    Domain Name: XKCD.COM
    Registrar: GODADDY.COM, LLC
    Whois Server: whois.godaddy.com
    Referral URL: http://registrar.godaddy.com
    Name Server: NS1.SCIESNET.NET
    Name Server: NS2.ISOMERICA.NET
    Status: clientDeleteProhibited
    Status: clientRenewProhibited
    Status: clientTransferProhibited
    Status: clientUpdateProhibited
    Updated Date: 11-aug-2011
    Creation Date: 25-jan-2003
    Expiration Date: 25-jan-2019

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  2. I realise this is old news, but just in case anyone is still listening, I have a dual-registrar strategy. I register the domains I really care about (eg mywebsite.com) at a decent higher-priced registrar and the domains I care less about (eg mywbesite.com) at a cheap registrar. The former is comparatively bulletproof, and if I lose resolution of typoed domains for a while it’s not the end of the world.

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  3. Are you doing anything to raise awareness of CISPA? It’s already passed the House and Congress votes on it the week after next, but this Friday is pretty much our last day to tell them not to let it pass because they break next week.

    And while Obama says he’ll veto it, he’s said that about other bills but then signed them into law when the media was looking the other way.

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  4. I’d have to say that I have found the number one best cocktail of registrar + DNS ever. http://name.com/ supports IPv6 glue without so much as breaking a sweat – all of it is done within the control panel, no support tickets or emails needed. They also support DNSSEC although I have not set it up myself yet.

    Along with them as a superb registrar, I usually mix in the awesome service http://zerigo.com/ for DNS hosting. If you need separate DNS hosting, they offer an easy to manage system that offers features galore. If that is too expensive, you might be able to use Amazon’s Route 53 DNS instead.

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  5. I cannot thank you enough for putting this out there.

    I have always put forth effort to steer people away from GoDaddy, and still for some reason.. despite their agreed understanding, they just won’t go spend just a few minutes of their time and a few bucks to make a good decision. Technology is always changing, and there are “Wal-Mart’s” everywhere, even in the world of DNS. However, when companies forget who their clients are, it doesn’t really matter who their clients are anymore. They’ve got more important things to do at the moment, like putting together next year’s Superbowl XOR, conferencing over their p.r. strategy.

    TO SYSADMIN:

    Dear xkcd-sysadmin,

    You are smarter than me. Way smarter.

    Have you ever had a talent, but hated your talent because no matter what, there’s always someone out there that has the same kind of talent- but endlessly exceeds your own inferior skills & abilities? That’s probably you. You’re probably that guy.

    With that being admitted, my only contribution to commenting here would be this advice: Go with not only a proven company, but a company where you believe the people taking care of you are people who you will come to personally trust. Despite my inferior and lack of technical godliness, I maintain that the real issue here isn’t one that’s purely technical. It can’t be benchmarked because it’s not entirely logical. This is an uncompiled issue over business ethics, perception, and judgement…

    My knowledge of specific nameserver issues encountered with high traffic is limited. But I personally trust [my web host & registrar]. I am [acronym bracketing my web host & registar] because I don’t want to come off as a clever undercover self-spam comment/review (although this would be a good one).

    I trust the people at [mwhar] who have flawlessly handled my domain & hosting needs for over 12 years now. Go with a company like mine that employs individuals who love their jobs and have stayed there through the 12+ years I’ve been a client. People who have the ability to recognize me even via random variations of my 24/7 Live Chat “name” input from a support session- a session I start because I need help with something.. something right now. This moment.. not later. not just when someone “gets to” the ticket- not when the ticket finally escalates to the “right person”, but Right Now.

    That’s all I can contribute. Don’t wait another six months. Go now. Find your company. Godspeed.

    Sincerely,

    Jeff

    P.S. Your recaptcha is better than me too. At least 2/3 times.

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  6. The previous comment was probably left by Jeff Wheelhouse of nearlyfreespeech.net. I’m just going to come out and say it, because he’s deserving of recognition. Regardless of whether he’s too modest to take it. I wonder who is registar is.

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  7. Hmm, whois says xkcd.com is still registered with GoDaddy. What happened? You’re not actually going to wait until 2019 to switch, are you?

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  8. Paul: It wasn’t me. I appreciate the sentiment, but it’s true that I do not consider myself worthy of recognition (though I’m clearly not above Googling my name a couple of times per year).

    But I try not to make public comments disparaging competitors — I prefer people to investigate and make up their own mind — so I wanted to make sure the record reflects that “Jeff W” merely has the misfortune of sharing a first name and last initial with me.

    As far as registrars, I love XKCD and would them to register through (my company), but it’s not to be. We support IPv6 glue, but only through support tickets of the freak-me-out sort since we are a web host, not a registrar. I would have implemented that into the UI for them, but the DNSSEC is a dealbreaker — part of our DNS infrastructure is based on software that is clearly never going to be taught about DNSSEC, so we’ll have to make big changes before we can support that at all.

    Picking a good registrar is hard. If they’re still looking for one, I’d check to see if EasyDNS or Gandi meet their needs. Both are dedicated registrars with good reputations and decent feature sets that might be “geek friendly” enough.

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  9. Looks like you’re still with GoDaddy? I know they changed their policy (sad they had to even have a pro-SOPA stance in the first place), and I also flaked on moving away from them on some of my own domains, but wondering how this ended?

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  10. From my experience 1& 1 and Hare link are pretty good choices. I am not really sure if either meet all your requirements but both have worked well for me in the past.
    I would suggest you join a web comic group such as monster hive, keenspot, or many other groups the comics I read are part of a groups.

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  11. Hey Randall, I know this post is old but I figured I’d follow up on it anyways. I’ll pop on the irc server here pretty soon and see about leaving you a note if i can. But hit me up with the requirements davean is looking for and I’ll put some look effort into it and give you back something by end of the week.

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  12. It is approaching the one year mark and I (and maybe others) would like an update.

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  13. I’m a very happy iPage user. I’m a bit of a n00b (just learned CSS3 to make this site, still trying to get the Java (Internet Explorer) version working properly) so I can’t say if it provides all of the features you need but they do have quite a lot of stuff.

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  14. It’s been over a year and you appear to still be using this loser company. What is the hold up?

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  15. I too am in the same situation. I looked at moving from GoDaddy around the first of the year because I needed https and was a little put back by how much GoDaddy was asking for. I looked for another host, but I found that GoDaddy was the cheapest out of all the “Top 10″ host lists I could found when considering the addition of a VeriSign certificate. I was also quite pleased to learn that GoDaddy no longer has bandwidth caps so I’ve just stayed.

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  16. I hate to drop this kinda info, especially since I started reading XKCD during my high school junior year, in which I received much shit for taking programming (which was all in VB, not this new fangled advanced shit everyone is learning these days [I do so wish I had learned PERL and C then… not now when I have Reddit and YouTube to distract me]) but GoDaddy has been excellent to me when it comes to hosting certain types of sites. Mainly the art guild site of the small town my Nana lives in. It makes it easy for her to update little things such as event recaps and the calendar for future events. I do agree that their reaction to SOPA was not okay (I work almost entirely in Android and Linux now) and the shit-storm that might have come from that law being passed gave me a serious “pucker effect”, but the ease of which the site can be edited is great for those of which are not tech inclined, such as my 76 year old Nana (who owns a Nexus 7 and Nexus 4 that she rooted herself).

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  17. Since this seems to still be going, I wanted to put another shout in for Gandi; seem to fit your requirements, have bulk discounts and appear to know what they’re doing. I’ve used them for personal and business and have always been totally satisfied.

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  18. I’d like to put in a vote for Tucows OpenSRS. You pay a $95 fee to become a reseller (think of it as an entrance fee of sorts) but then you are essentially your own registrar. The advantages I’ve found are: no upselling, easier and faster transfers (to and from), and a no-nonsense approach to domains. Downsides include a somewhat outdated interface (they’re working on something a little more slick) and that, although you pay wholesale prices for the domains, you still pay essentially ten bucks a year for a .com (compared with Go Daddy, this isn’t exactly pretty).

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  19. I’m a little confused. GoDaddy, Verio, Network Solutions, Melbourne IT, they’re all domain name registrars. If you’re trying to do anything at all special with DNS, why not host your own DNS servers? Especially when you can rent virtual machines, from different vendors, with their own static IP addresses, for less than $100/year.

    The reason I suggest this is, that’s how I’ve handled web hosting since 2001.

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  20. ay is, perhaps, the best western movie about Budhism.
    He is born, lives and dies everyday, over and over untill ove

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  21. Really?? Did GoDaddy screw *you* over? Do you *know* anyone who they screwed over?

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  22. Did anyone else notice the weird repetitive comment “Godaddy was considered one of the best hosting company. Few of my sites are also registered with godaddy only.” ?

    Automated marketing spider bots?

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  23. Downsides include a somewhat outdated interface (they’re working on something a little more slick) and that, although you pay wholesale prices for the domains, you still pay essentially ten bucks a year for a .com (compared with Go Daddy, this isn’t exactly pretty).

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  24. Huh. Still the same. I guess if it works, but it makes my entrepreneurial ears twitch. Maybe we gathered masses could open on ourselves.

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  25. hover.com (use the promo code TECHGUY, not my code, use it to support TWiT.tv)

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  26. I agree on Hover. I trust TUCOWS, a company so old its name stands for The Ultimate Collection of Winsock Software.

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  27. I hate to drop this kinda info, especially since I started reading XKCD during my high school junior year, in which I received much shit for taking programming (which was all in VB, not this new fangled advanced shit everyone is learning these days [I do so wish I had learned PERL and C then… not now when I have Reddit and YouTube to distract me]) but GoDaddy has been excellent to me when it comes to hosting certain types of sites. Mainly the art guild site of the small town my Nana lives in. It makes it easy for her to update little things such as event recaps and the calendar for future events. I do agree that their reaction to SOPA was not okay (I work almost entirely in Android and Linux now) and the shit-storm that might have come from that law being passed gave me a serious “pucker effect”, but the ease of which the site can be edited is great for those of which are not tech inclined, such as my 76 year old Nana (who owns a Nexus 7 and Nexus 4 that she rooted herself).

    Like

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